We know how frustrating it can be to have questions and not get the right answers. That's why our customer care team is here to help! Whether you have a query about our product or need assistance with an order, we've got your back.
Registered Office Address
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
Neuhaus Zen Ltd is a company registered in England and Wales.
Company Number 13959096
Customer Care Email: customer.care@neuhauszen.com
Support Hours: Monday–Friday, 9:00 am – 5:00 pm (UK time)
We aim to respond to all enquiries as soon as possible during our support hours.
Customer Support via WhatsApp (messages only)
Monday–Friday, 9:00 am – 5:00 pm (UK time)
If you're contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
Or send us a message using the contact form below: