Returns

Returns Made Easy

Don’t Sweat it with easy returns! We will provide full refunds on unopened cancelled items up to 14 days after delivery, we accept returns on select items, some perishable items are exempt (for example candles and incense) unless they are unopened and meet our 14 day cancellation rules.

Some items are non-refundable due to hygiene standards once they have been removed from their original packaging including Yoga Mats, Blocks, Bolsters, Props and exercise equipment. Candles, Incense, Diffusers and perishable items are non-returnable once used.

That being said, we are here to help so please feel free to reach out if somethings not right with your order

Our returns process is easy, you have 2 options:

Option 1

All orders can be cancelled within 14 days of receipt. All items must be in there original condition. This means unopened and untampered with, including original tags attached. Yoga Mats, Blocks, Bolsters and props must be in their original cellophane packaging.

A member of the customer care team may ask for a photo to ensure the item is in its original condition.

  1. Log into your customer account.
  2. Navigate to the return Menu.
  3. Click the return item link.
  4. In the list of items you have purchased, use the Qty to return tab to select which items and how many you would like to return.
  5. Use the drop down tab to select the reason you are returning the item and choose cancelled order
  6. Use the drop-down tab to select refund.
  7. Please include your invoice in the packaging
  8. You will receive an email with a shipping label. A Refund will be issued once the courier has notified that the parcel is on its way. It may take 3 to 8 working days depending on the original method of payment.

Option 2

  1. Log into your customer account.
  2. Navigate to the return Menu.
  3. Click the return item link.
  4. In the list of items you have purchased, use the Qty to return tab to select which items and how many you would like to return.
  5. Use the drop-down tab to select the reason you are returning the item
  6. Use the drop-down tab to decide the store action.
  7. Please include your invoice in the packaging
  8. Depending on your chosen reason and store action choice. A member of the customer care team will quickly respond setting out your options. In instances of damage, the team member will ask for a photo to assist the process.

For our full Return Policy, Click here