Returns

Returns Made Easy

Don’t Sweat it with easy returns! We will provide full refunds on unopened cancelled items up to 14 days after delivery, we accept returns on select items, some perishable items are exempt (for example candles and incense) unless they are unopened and meet our 14 day cancellation rules.

For hygiene reasons, items that have been used or are not returned in their original packaging cannot be refunded. That being said, we are here to help so please feel free to reach out if somethings not right with your order

Our returns process is easy, you have 2 options:

Option 1 Domestic (UK Returns)

All orders can be cancelled within 14 days of receipt. All items must be in there original condition. This means unopened and untampered with, including original tags attached. Yoga Mats, Blocks, Bolsters and props must be in their original cellophane packaging.

Easy Returns – How It Works

Returning an item is simple. Just follow these quick steps:

  1. Log in to your customer account.

  2. Head to the Returns section in your account menu.

  3. Click Return Item next to the order you’d like to send back.

  4. Select the item(s) and quantity you'd like to return using the Qty to Return option.

  5. Choose a reason for return from the dropdown menu (e.g., cancelled order).

  6. Select Refund as your preferred resolution.

  7. Include your original invoice in the return package (if you still have it).

Once submitted, you’ll receive an email with a pre-paid return shipping label. After we receive your parcel and complete a quick inspection, your refund will be processed. Refunds typically take 3–8 working days, depending on your original payment method.

Option 2 (International Returns)

Easy International Returns – How It Works

We want you to love your purchase, wherever you are. If you need to return an item from outside the UK, just follow these steps:

  1. Log in to your customer account.

  2. Go to the Returns section in your account menu.

  3. Click Return Item next to the order you'd like to return.

  4. Select the item(s) and quantity using the Qty to Return option.

  5. Choose your reason for return from the dropdown menu.

  6. Select Refund as your preferred resolution.

  7. Include your original invoice in the return package.

Once your return request is submitted, we’ll email you detailed instructions and the return address. Please note:

? Return shipping costs for international orders are the customer’s responsibility unless the item is faulty or incorrect.
? We recommend using a tracked shipping service to ensure your parcel reaches us safely.

Refunds are issued once your return is received and inspected, and typically take 5–10 working days, depending on your original payment method and location.

For our full Return Policy, Click here