Wellness takes different shapes; a smile holds just as much significance as inner peace and a healthy body. Our mission is to empower individuals with the chance to cultivate new, healthy habits every day. Join us in embracing a lifestyle that prioritizes your well-being and brings forth positivity in every aspect of your life.
At Neuhaus Zen, we are passionate about yoga. We continuously strive to innovate by creating, sourcing, and testing the most advanced yoga and meditation mats to elevate your practice.
We believe that everyone deserves to exude joy, especially our cherished customers. Neuhaus Zen is committed to providing an exceptional customer experience and promoting top-notch products and services within our community. Join us in prioritizing your well-being and embracing a lifestyle of zen.
Our vision is to create a world where adopting positive physical and mental habits is the standard for all, especially in addressing conditions like arthritis, dementia and obesity. We firmly believe that happiness and health are essential partners in overcoming these obstacles. By spreading smiles and encouraging healthy habits, we are turning our dream into a tangible reality!
FREQUENTLY ASKED QUESTIONS
We Provide quality mats for yogis of all levels, we will always sell the most economically friendly mats. TPE Suede, PU Natural Rubber, Rubber Suede, Jute and Cork are some of the safest toxin free options on the market and they can be found within the Neuhaus Zen Collection.
We will provide full refunds on unopened cancelled items up to 14 days after delivery. We accept returns on most items, some perishable items are exempt (for example candles and incense) unless they are unopened and meet our 14 day cancellation rules.
Some items are non-refundable due to hygiene standards once they have been removed from their original packaging including Yoga Mats, Blocks, Bolsters, Props and exercise equipment. Candles, Incense, Diffusers and perishable items are non-returnable once used.
If you have an account, log in and check your orders within the account menu tab. Send us a message if you have any questions regarding your purchase. If you don’t have an account, you can still contact through the contact us page where our customer care team will be happy to help.
You should wear any non-restrictive clothing to yoga. This can include specific yoga tops, yoga leggings, a sports bra, shorts, etc. Really, wear anything that allows you to move freely and feel comfortable.
To kickstart your yoga journey, make sure to equip yourself with essential items such as a personal yoga mat, an absorbent towel for the mat, comfy attire that allows flexibility and movement during practice. Most yogis find that a yoga block is a great accessory. Don't forget to keep hydrated by having a water bottle handy throughout your session.
You can contact us through your account menu using the messages tab, or directly through our contact portal.
At our company, we take great care in ensuring that your products are delivered to you safely and securely. We understand the value of premium quality items, which is why all Premium collection products are packaged accordingly with utmost attention paid to their status. Moreover, as responsible citizens of this planet, we have taken steps towards preserving nature by using recyclable packaging materials and sourcing only from ethical suppliers who share our values. Trust us for a seamless shopping experience without compromising on sustainability!
Join us in promoting and fostering the holistic health and wellness community. Discover certified personal trainers, skilled yoga instructors, and experienced meditation gurus by following our social media platforms. Stay ahead of the game by subscribing to our newsletter for exclusive updates on upcoming Neuhaus Zen services!